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ABOUT RELAY

Thoughtful outreach. Connected conversations.

Relay Outreach is browser-based B2B customer research and email outreach software. It helps businesses and agencies move from a relevant company shortlist to a personal introduction and a tracked conversation.

Create your workspace Beta access. No card required. Provider charges may apply.
Illustrative business owners planning their next project

What Relay Outreach helps you do

Research businesses that fit your offer, find relevant work contacts through connected data providers, prepare personalised email sequences and follow up from your own supported mailbox. Replies and delivery records help you understand what happened after you approved a campaign.

The product is designed for business owners and teams that want these steps in one place, including agencies working across client businesses. Relay is the software used to organise that workflow; it is not a promise of qualified leads, inbox placement or sales.

Explore the customer research workflow

You choose the audience and the message

New workspaces start paused. You complete setup, review the relevant contacts and campaign content, then enable outreach with your saved sending limits. Follow-ups stop when Relay observes a reply or a contact is suppressed.

Each business workspace has its own mailbox connection, settings and records. Sign in with ChatGPT to identify your Relay account, then connect the sending mailbox separately. Connecting a mailbox does not automatically approve a campaign.

Learn about separate business workspaces

What you need to use Relay

Relay runs in a web browser. Live research and sending need supported provider accounts, completed connection and domain checks, and the required permissions. Provider options are shown during setup; third-party subscriptions and credits may have separate costs.

Relay is currently offered with beta access. Published launch plans describe the intended paid tiers; a subscription starts only when billing is available and you confirm a purchase. The pricing page explains current availability.

See plans and current availability

Get help with your workspace

The public setup and email guides explain the steps to your first campaign. For an account-specific issue, sign in and open Help & support so your request is associated with the right workspace. Include the provider, the step you reached and the error text, without passwords or API keys.

Our privacy and service information explains how workspace records and connected services are used, your controls and the limitations of the beta service.

Read privacy and service information

Build your first campaign with confidence

Set up your company, connect a supported mailbox and prepare a small, relevant audience. Review your emails before you enable outreach.

Follow the setup guide