Every business. Its own outreach workspace.
Manage outreach for your company, another brand or a client in one Relay account. Separate workspaces keep each business’s sending mailbox, customer research, email sequences and replies together.
Create your workspace Beta access. No card required. Provider charges may apply.
Keep each company’s identity separate
Use a separate workspace when the company or sending mailbox changes. A client workspace has its own settings, prospects, campaigns and email records. Its campaign sends use the mailbox connected there, rather than automatically inheriting the address from your first business.
Prepare that business’s signature and reply destination as part of setup. Switch workspaces using Current workspace at the top left and confirm the business name and connected sender before editing or launching a campaign.
Add a client workspace in a few steps
Open More tools → Clients & workspaces, then find Your workspaces. Enter the client business name under Add a client workspace and choose Create workspace. Workspace creation is available to account owners and administrators within their plan allowance.
The new workspace starts empty with outreach paused. Complete its business profile, connect its own supported mailbox, check the sending domain and run a send-and-reply test. Connect the research provider and build a target profile appropriate to that company.
Follow setup for a new businessGive each client a relevant campaign
A new client needs its own description of the outcomes it offers, target customer criteria and message content. Reusing the same generic audience and introduction across unrelated businesses makes it harder to explain why a recipient should respond.
For another campaign using the same company and mailbox, create a New sequence in Emails instead of a new workspace. Review the audience and approved content for each sequence, then use that workspace’s delivery records and replies to assess the results.
Choose the workspace capacity you need
Relay’s published plans provide different workspace allowances. Your own company counts towards that allowance alongside client businesses. See the pricing page for current launch prices, beta availability and the point at which a paid subscription can be purchased.
Provider subscriptions and research credits are separate. A higher Relay tier gives you more workspace capacity; it does not bypass mailbox provider limits or guarantee inbox delivery. Obtain the client’s permission for the mailbox, data sources and campaign activity you manage.
Compare workspace allowances and pricingCommon questions
Will my first company’s email address appear on another client’s campaign?
A separate workspace starts without a connected mailbox. Connect the client’s own mailbox and save its sender details and signature. Confirm the result with a test email before enabling that workspace’s outreach.
Can I switch companies without signing out?
Yes. Use the Current workspace selector to switch between the workspaces your account can access.
Why can’t I see Add a client workspace?
Check your account role and the workspace allowance displayed under Clients & workspaces. Only owners and administrators can create workspaces, and creation is subject to the current plan limit.
Build your first campaign with confidence
Set up your company, connect a supported mailbox and prepare a small, relevant audience. Review your emails before you enable outreach.
Follow the setup guide